Customer Support
A after-sales service group will be set up immediately by our engineers, after you received the machine. If there is any problem, our engineers can provide you efficient and high-quality solutions.
Overseas Installation
Series of quick installation and commissioning online training; full sets of manuals, instructions, and guide videos can be provided. Up till now, we have already guided 100+ customers to complete machine installation online.
Operation Training
We are responsible for training related person in machine operation and maintenance. Our operation training is free of labor charge, all your need is to pay the cost of transportation expenses, accommodation and food for our engineers.
Warranty
There is a 12-month warranty for carton making machine. If there is any problem, our engineer will provide you efficient and high-quality solutions. Besides, remote system update is also provided for free.
After-sales Service
We have the after-sales service team available for 24hours online, after you received the machine. If there is any problem, our engineers can provide you efficient and high-quality solutions.
Markets Served
Ocean Machinery focuses on developing the most cost-effective carton packaging machines, in order to meet customers increasing demands. We provides packaging solutions throughout the world. More than 500 machines have been installed in 100+ countries all over the world, like Japan, America, UK, India, and so on. Both machine performance and customer service have received tons of excellent reviews from our partners and customers.
Angela clients
Russian clients
Lithuanian clients
Malaysian clients
US clients
Mexican clients
South Korean clients
Türkiye clients
Spanish clients
Cooperative clients
Product FAQs
We collect some FAQs to help you know better about our company, our capabilities, our products and services.If you have other questions not covered herein, please contact us directly.
Are you trading company or manufacturer?
We are manufacturer, and also provide the business solution to all the friends.
How can we visit your factory?
Our Company located in China famous corrugated packaging equipment manufacturing industry base(Dongguang County, Cangzhou City, Hebei Province), close to Beijing International Airport and Tianjin Xingang Port.
Do you have quality certificate?
Yes we have CE, etc.
Whether to support customized services？
Yes, OEM service accepted and supported. Some customers have special requirements for carton machines, such as processing oversized cartons, high-speed high-definition printing, etc. We can customize carton machines according to the specific requirements of customers.
We Provide Intelligent Packaging System Solution
Tel: +86-317-7801888
Dongguang Economic Development Zone, Cangzhou City, Hebei Province, China